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Healthcare

Enhance digital health services with network intelligence

Modern healthcare and patient engagement depend on safe, accessible, and reliable digital health services. Secure access and trusted user authentication help healthcare organizations protect data privacy, prevent fraud, and meet regulatory compliance. Aduna’s network intelligence APIs advance these objectives by delivering real-time identity authentication and device verification. Emerging features — such as quality of service (QoS) and enhanced data sharing — support connected care and increase the reliability of medical IoT devices.

Securing connected health systems

Connected care relies on secure data exchange and trusted communication among people, devices, and systems. Several factors are increasing the importance of data protection:

 
  • The rapid expansion of remote care and digital health services demands reliable, real-time identity verification to secure patient-provider interactions. 
  • As medical devices and health apps become more interconnected, continuous verification and access control are essential to protect patient privacy. 
  • Fraud, impersonation, and account misuse undermine patient trust and compliance. 
  • Regulatory frameworks such as HIPAA and GDPR are raising expectations for auditable, zero-trust access to sensitive health data. 
  • The growth of connected health systems that require interoperability makes verified data and secure connections foundational for safer, more effective digital health experiences.
 

Improving security and protecting data with MFA and user verification

Healthcare organizations are modernizing user authentication to provide fast, seamless access to electronic health records across portals, telehealth, and clinical systems. They must also protect patient privacy, maintain compliance, and ensure secure access for patients, clinicians, and staff. Aduna APIs enable connected health systems to meet these needs.

 

Confirm mobile phone numbers

The Number Verification API confirms a patient’s or employee’s mobile number ownership in real time by verifying it directly with the carrier’s network. It provides silent authentication in the background with minimal or no user input, reducing friction. Use this API to ensure multi-factor verification (MFA) alerts, appointment reminders, and login credentials reach the correct person, reducing the risk of fraud or misdirected notifications.

Verify customer identity

The KYC Match API compares user information with verified “know-your-customer” data from mobile network operators. Use this API to cross-reference identity details for patients, providers, and staff to prevent unauthorized access to sensitive data and meet compliance requirements for identity assurance.

Mitigate fraud and account takeover

The SIM Swap API provides real-time information about recent SIM card changes associated with a mobile phone number. If suspicious activity is detected, you can trigger additional security checks or temporarily restrict access to prevent account takeover and protect patient or provider accounts.

 

Future APIs for connected care

Available APIs support healthcare organizations’ growing need for secure access to private health information. Aduna is exploring new use cases to improve interoperability, innovation, and efficiency across the care ecosystem:

 

Enhancing connectivity and QoS for connected devices:

Improve network reliability and verification to strengthen connected healthcare operations for mobile clinics, ambulances, and medical IoT devices.

Advancing mobile care and emergency response:

Power real-time video, telemetry, and data sharing from ambulances, emergency teams, and remote monitoring devices to improve coordination and patient outcomes.

Boosting QoS for virtual and remote consultations:

Ensure reliable, high-bandwidth video for telemedicine and remote care, enabling seamless and secure communication between patients and clinicians.

Amplifying omnichannel marketing and communications:

Deliver secure, compliant, and localized messaging across mobile, email, and SMS to enhance appointment scheduling, follow-up care, and patient engagement.

Supporting better decision-making:

Use real-time, verified data from healthcare systems and apps to inform patient monitoring, operations, and care optimization.

Accelerate development operations:

Shorten development cycles for connected health apps and infrastructure with standardized, reusable, and secure API components.

Securing, integrating, and protecting data in motion:

Ensure sensitive medical data remains encrypted, traceable, and compliant as it moves between providers, systems, and partners.

Personalize experiences using data pipelines and models:

Enable AI and predictive modeling to personalize patient experiences and improve clinical efficiency using verified, privacy-safe/anonymized network data.

See our plans for QoS APIs

Many of these emerging use cases rely on QoS APIs, which support low latency, high reliability, and prioritized data delivery for telemedicine, connected devices, and emergency response.

Innovation from the brands you know and trust

Aduna is a partnership of globally respected industry leaders committed to the success of healthcare organizations.